Wednesday, November 6 • 10:45am - 11:25am
“You Must Run Twice as Fast as That”: Using Insights from Researchers to Align Library Support to Researchers’ Needs

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Feedback form is now closed.
Many researchers expect little to no learning curve in discerning how our library can support their workflows and needs. Yet, we repeatedly find that they are unaware of the fullest scope of what we have to offer them in terms of collections, spaces, instruction, technology, events, and expertise. In an effort to learn about researchers’ needs both met and unmet as well as library services valued by researchers, the NC State University Libraries conducted two qualitative studies: (1) a local study as part of the Ithaka S+R project to support civil and environmental engineering scholars, and (2) a project spanning multiple types of researchers and disciplines at NC State University. Librarians conducted face-to-face semi-structured interviews to capture deep qualitative data. The first study took a deep dive into a specific engineering discipline with a focus on faculty, while the second adopted a broader approach by including researchers from undergraduate to late career faculty across many disciplines. In this presentation, we will share findings derived from the diversity of researcher needs uncovered in both studies. We will also share recommendations and next steps focusing on how to catalyze integration of library assets into researchers' workflows. Audience members will be invited to discuss practical ways to better expose researchers to library services and assets that span collections, spaces, instruction, technology, events, and expertise.

avatar for Bertha Chang

Bertha Chang

Associate Head, Collections & Research Strategy, NC State University Libraries
Bertha Chang is Associate Head of Collections & Research Strategy at the North Carolina State University Libraries. She holds an M.S. from the Graduate School of Library and Information Science at the University of Illinois in Urbana-Champaign, and an S.B. and Ph.D. from the Department... Read More →
avatar for Hilary Davis

Hilary Davis

Department Head, Collections & Research Strategy, North Carolina State University Libraries
Hilary Davis is Department Head, Collections & Research Strategy at the North Carolina State University Libraries in Raleigh, NC. Her primary role is to provide leadership and direction in the Libraries’ overall collection development strategies, and play a leading role in the Libraries... Read More →
avatar for Colin Nickels

Colin Nickels

Experiential Learning Services Librarian, NC State University
Colin Nickels is the Experiential Learning Services Librarian at NC State University Libraries where he oversees the Libraries’ Makerspace and VR/AR programs. He received his Masters in Information Science from UNC Chapel Hill.

Wednesday November 6, 2019 10:45am - 11:25am EST
Carolina Ballroom B, Francis Marion Hotel 387 King Street, Charleston, SC 29401