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Thursday, November 7 • 2:30pm - 3:10pm
The Death and Rebirth of Reference Resources: Unpacking what's happening with changing user behaviors

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What is happening with the use of reference resources? Reference was once a prolific publishing genre and a busy, heavily used segment of every library’s collection. Today much of the library’s reference collection is neglected and many publishers have turned their attention to other areas of scholarly communication. Yet at the same time, there is reliable evidence to suggest researchers at all levels still want, need, and continue to use content that traditionally would have been found in a reference resource held by a library, whether it’s background information, historical overviews, statistical data, short biographies, definitions, etc. Significant changes in how people engage with reference content have made it difficult to formulate a clear picture of actual user demand and preferences. This program will present research on the continuing user need for reference information, how users are filling that need, and discuss how a leaner reference publishing world has evolved (or not) to match those needs. Librarians and publishers will each present their views on the changed nature of reference sources and where they see reference publishing going in the future.

avatar for Damon Zucca

Damon Zucca

Reference Publisher, Oxford University Press
Damon Zucca is Publisher of Scholarly Reference at Oxford University Press, where he oversees strategy and development of a range of print and digital products.
avatar for David Tyckoson

David Tyckoson

Research Services Librarian, California State University, Fresno
David Tyckoson is a librarian at the Henry Madden Library at California State University, Fresno. He is first and foremost a reference librarian and has written and presented extensively on reference service and reference collections. He teaches RUSA’s online class on the Reference... Read More →
avatar for Kathryn  Earle

Kathryn Earle

Managing Director, Bloomsbury Digital Resources, Bloomsbury
Kathryn Earle is Managing Director, Digital Resources Division, Bloomsbury Publishing Plc, where she is responsible for large-scale digital products incorporating reference content. Prior to Bloomsbury, Kathryn was Managing Director of Berg Publishers, which she joined in 1993, leading... Read More →

Thursday November 7, 2019 2:30pm - 3:10pm EST
Gold Ballroom, Francis Marion Hotel