2019 Charleston Library Conference

As libraries further explore new services and ecosystems, which rely on machine to machine to business to human interoperability, balancing proactive innovation with adequate measures, governance, and policies around data security and patrons privacy is a key to our success. Creating customized services and platforms and to further automate burdensome workflows and routines depend on registering micro behaviours of patrons and staff, studying them, and apply sophisticated routines to maximize utilization and effectiveness. But how can we do so in a way that is that is secure, respectful, and transparent?

Lehigh University Libraries are at the forefront of open source development through its deep investment in working on FOLIO, VuFind, VIVO, Islandora, and other open source initiatives, it also plays a leadership role in communities such as The Open Library Foundation (OLF) and Open Library Environment (OLE). In addition, Lehigh Libraries are uniquely situated organizationally as part of a merged organization together with Technologies, Security, and the Center of Innovation in Teaching and Learning. As such, the focus around technology and its application across campus is constantly reviewed, challenged, and adapted.

In this session Boaz Nadav-Manes (University Librarian) and Eric Zematis (Chief Information Security Officer) will describe how they cross traditional boundaries to create flexible frameworks, policies, and right-fit solutions to meet the diverse needs of the library and broader university community. Participants will leave the session with a greater understanding of ways by which they and the library can continue to provide leadership in how information is appropriately used and understood while upholding cherished values of personal privacy.